Our Team

Meet our experienced team dedicated to providing the highest level of quality care for our patients and residents.
Our Team
Meet our experienced team dedicated to providing the highest level of quality care for our patients and residents.
Our Team

Israel Nachfolger, RN, ASN, BS, NR-EMTP

Owner & CEO

Israel brings a unique mix of clinical and operational experience to Pinnacle, having worked in healthcare as both a practitioner and in various administration roles for over a decade. In addition to his role as CEO, Israel continues to practice as a Registered Nurse and volunteer Paramedic while managing multiple Skilled Nursing Facilities on the East Coast.
Israel lives in the foothills of the Ramapo Mountains in the Hudson Valley in Monsey, NY with his wife, Miriam, and 6 children. An avid lover of music, Israel enjoys honing his skills as a musician at the piano and practicing his passion as a recording engineer in his free time.
Our Team

Mark A. Jacobs, LNHA, MSM, FACHCA

Administrator

With his signature personal touch, Mark Jacobs brings many years of administration experience to Pinnacle Health & Rehab.

Having managed healthcare institutions in North Carolina, Georgia, and Tennessee earlier in his career, Mark has been at the helm of our facility for over 21 years. He worked alongside his grandfather Aiden Redding who founded the facility in 1970, and continues to maintain the caring and warm spirit his elders established.

Mark recently served as the distinguished president of the Maine Chapter of the American College of Health Care Administrators and maintains active participation in the Maine Health Care Association.

Mark graduated from Southern Adventist University with a BSBA and New England College with a MSM with an emphasis in health care administration.

Mark and his wife Valerie reside in Peru and have four children, two grandchildren and four cats. Mark volunteers as the treasurer and board member for the community church.

Our Team

Michele Hutchins, RN, BSN

Director of Nursing

Michele has made nursing her life’s work since she started as a Certified Nurse’s Assistant over 25 years ago. Michele’s caring and warm nature shines through in her work where she can be found during all times of day and night in our halls tending to our residents’ needs. In 2000, she joined our facility as a charge nurse, and has since worked in a variety of roles including Admissions Coordinator, RN Supervisor and Assistant Director Of Nursing prior to assuming her current role as Director Of Nursing in 2006.

Michele graduated from the University of Maine in Augusta with an Associates degree in Nursing in 1999 and received a Bachelors of Nursing in 2016.

Michelle and her husband Roy live in Dixfield and have 5 children and 5 grandchildren. She enjoys reading, camping, crocheting and sewing in her free time.

Our Team

Shelly Desroches-Harlow, LPN

Residential Care Director

As our Residential Care Director, Shelly is our tour de force who seems to have endless energy to handle any task that comes her way. She has worked at our facility for over 26 years and considers it to be her second home, caring for our residents as if they are members of her own family. Shelly is well recognized for her kind demeanor and the unique personal connections she makes with both employees and residents.
Shelly received her degree as a Licensed Practical Nurse from New Hampshire Vocational Technical College in 1981, and became a Certified CPR instructor from the American Heart Association in 1983. More recently, Shelly received a Liberal Arts Degree from Central Maine Community College in 2016 and as a Mental Health Rehabilitation Technician from University of Southern Maine College in 2017. Shelly and her husband, Jeff, reside in Dixfield and have 3 children and 2 grandchildren
Our Team

Naomi Marston, OTR/L

Director of Rehab Services

As the head of our dynamic Rehab department, Naomi brings an innate ability to bring out our residents’ full rehab potential in order to get them back to optimal functioning levels, quickly and safely. Her 19 years of experience in geriatric rehabilitation have given her a unique ability to overcome any challenges that come her way, with her goal always to enable our residents to regain their maximum level of independence. Naomi received a Bachelor’s Degree in Occupational Therapy from The University of New England in 2000.

In her free time, Naomi enjoys spending time with her husband Jason and her son along with their pets, in addition to camping, boating and hiking”.

Our Team

Tanya Smith, LSW, MHRT-III

Social Services Director

Having graduated with a Bachelor of Science in Rehabilitation Services from University of Maine at Farmington in 2001, Tanya is the bridge from Pinnacle to the community for our residents. With more than a decade of experience at our facility, Tanya ensures that all of the needs of our residents and their families are achieved. She is also the main point of contact for our collaborative partnerships with area hospitals and doctors to ensure seamless continuity of care.
In her leisure time, Tanya enjoys reading and spending time with her daughter, Aiyana.
Our Team

Becky Knox, ADC, CNA, CRMA

Director of Life Enrichment & Environmental Services

Serving as our Director of Life Enrichment & Environmental Services since 2012, Becky is known as the “life of the party” at Pinnacle. Her endless energy and enthusiasm are infectious to those around her, giving her the ability to spark the vitality of our residents and encourage participation.
During her free time, Becky enjoys spending time with her husband Kevin, reading and shopping for shoes.
Our Team

Chloe Hills

Food Services Director

Food Services Director, Chloe Hills, was born into a military family who attended New Hampshire’s Culinary program taught by Johnson & Wales. She has worked as Executive Chef in Texas and held many Food Services Director positions.

In her spare time, Chloe likes to maintain her home, “for the pets.” She has a collie and tortoiseshell cat. Chloe also has a collection of antique swords and knives that reside in their own room of the house.